A PERT property manager is an essential partner in managing your investment property.
From finding tenants to handling legal compliance and maintenance, we take care of the day-to-day responsibilities so that you can focus on the long-term growth of your investment.
Our expertise helps ensure your property remains profitable, compliant, and well-maintained for years to come.
A PERT property manager plays a crucial role in ensuring that your investment property runs smoothly and remains profitable in the long term.
Below are the key responsibilities they handle to safeguard your property and make your investment journey easier:
1. Tenancy selection & vetting
One of the most important tasks your PERT property manager handles is finding and selecting tenants for your property. Securing reliable, long-term tenants is critical, as your investment depends on a steady rental income to cover costs such as mortgage payments and other expenses.
An experienced PERT property manager can distinguish between good and problematic tenants, minimizing risks. A good tenant is someone who not only pays rent on time but also takes care of your property, ensuring it remains in good condition.
2. Collecting Rent and Managing Arrears
Rent collection is one of the most critical aspects of property management. Your PERT property manager is diligent in ensuring rent is paid on time, utilizing systems that monitor payments. If a tenant falls behind on rent, your PERT property manager has established processes to address the situation, including contacting the tenant and taking steps to resolve the issue promptly.
By having these systems in place, your PERT property manager helps prevent missed payments from snowballing into bigger problems, which could otherwise lead to legal action or lost income.
3. Acting as the Tenant’s Point of Contact
Your PERT property manager serves as the main point of contact for tenants, addressing their concerns and handling any issues that may arise. Whether it’s a maintenance request or a more serious situation, like a tenant experiencing life events such as job loss or divorce, your PERT property manager manages these situations on your behalf.
In some cases, they may help the tenant relocate to a more suitable property or work out a temporary payment plan. This saves you from the emotional and time-consuming stress of handling these issues yourself.
4. Organising Property Maintenance
When repairs or maintenance are needed, your PERT property manager arranges for contractors to take care of the issue, often using reliable professionals they’ve worked with before. They typically have a set spending limit for minor repairs but will seek your approval for larger expenses, ensuring you don’t face unexpected bills.
This hands-on approach means you don’t have to worry about organising repairs or dealing with maintenance issues directly.
5. FREE Inspection Reports
At PERT Property, we provide free inspection reports to help ensure your property is well-documented for insurance purposes.
These reports include detailed assessments of the property’s condition, noting any existing wear and tear, damages, or maintenance needs.
Designed to give you peace of mind, the reports serve as valuable records in the event of a claim, helping you avoid disputes and stay compliant with insurance requirements. Our goal is to make the process as straightforward and stress-free as possible for property owners.
6. Conducting Regular Inspections
Regular property inspections are crucial, not just for insurance purposes but also to ensure that the tenants are following the terms of the lease. Most insurance policies require inspections every three months, and your PERT property manager will carry these out on your behalf.
Inspections help identify any potential issues early on, such as unauthorised tenants or pets, and ensure that the property is being properly maintained. By catching these issues, your PERT property manager helps protect your investment from unnecessary wear and tear, which could otherwise lead to costly repairs down the line.
7. Tenancy Tribunal representation
At PERT Property, we’re committed to standing by landlords in every situation, including representing you at the New Zealand Tenancy Tribunal if a dispute arises.
Our experienced property managers will handle the entire process on your behalf, ensuring your case is presented clearly and professionally. We’ll guide you through the required documentation and provide expert advice to protect your rights, aiming for a fair and efficient resolution.
With PERT, you can trust that your interests will be fully supported during any tribunal proceedings.
8. Ensuring Legal Compliance
Property management has become more complex due to an increase in legislation affecting landlords. Your PERT property manager ensures that your property complies with all relevant laws, such as Healthy Homes standards, smoke alarm checks, and the Residential Tenancies Act (RTA).
Managing legal compliance can be time-consuming and challenging, but your PERT property manager stays up-to-date on all requirements. This reduces the risk of facing fines or legal disputes due to non-compliance.
Interested in having your property managed by PERT?
Let us know and we’ll be in touch as soon as we’re able to discuss our property management options with you.
Enjoy lower fees with no additional inspection charges, making our services highly competitive and cost-effective for you, ensuring you get the best value without extra costs.
At PERT, we focus exclusively on property management, ensuring it receives our full attention and expertise, so you can trust your investment is always our top priority.
Our staff have in-depth knowledge of what’s behind the walls, ceilings, and floors of your property, providing expert insights to ensure thorough and reliable management.
With smaller portfolios, we have the time and capacity to give your property the dedicated attention it deserves, ensuring personalized care and exceptional service.
Hear what real people – property owners and tenants – have to say about PERT Property.
